KROKSUPPORT
Support
KROK is a task and project manager for the Mac. Questions to [email protected].
FAQ
Where is my data?
Only on your Mac, in the app’s protected storage, and in the backups you export yourself.
How do I back up?
Once a day when something has changed, KROK saves a backup by itself and keeps the 14 most recent copies. They’re on the same disk, though, so export a backup regularly (⇧⌘E) to an external drive or another protected location.
How do I restore from a backup?
File > Restore from Backup… Restoring replaces all your data. KROK always saves a safety copy first and completes the swap the next time it opens.
Does KROK work across devices?
It does not sync between devices. To move your data to another Mac, export a backup and restore it there. Restoring replaces all data on that Mac.
I deleted a task. How do I get it back?
Deleted tasks and notes go to the Trash, where you can restore them. They can be permanently deleted only from the Trash, always with confirmation. Only restoring an older backup, which replaces all your data, can bring them back.
How do I bring tasks over from elsewhere?
File > Import from Reminders… or File > Import Tasks from CSV…
Why does KROK want access to Reminders?
Only when you start an import. It reads incomplete reminders from the list you pick and changes nothing in Reminders. To revoke access, go to System Settings > Privacy & Security > Reminders.
Why does KROK want to send notifications?
The system asks only when you add your first task reminder or turn on focus session notifications. KROK schedules them right on your Mac. To change the permission, go to System Settings > Notifications > KROK.
How do I change the language?
KROK uses your Mac’s language. To use a different language just for KROK, go to System Settings > General > Language & Region > Applications.
How much does KROK cost?
CZK 499 one-time. No subscription, no free trial, no in-app purchases.
What does KROK need?
A Mac with macOS 15 or later.
Where is the help?
Right in the app: Help > KROK Help or ⌘?.
Write to me
Email: [email protected].